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When I use Google as my search engine, all the results have an URL that starts with results5. For example if I Google "travel", the URL appears to be: www.priceline.com
but when I click on the link it takes me to:
I've read on other forums where it changes the DNS on the router. We've tried resetting the router, but still experience the problem. Any suggestions?
that appears to be a virus.
another forum thread user at firefox's website suggested the following.
Do a malware check with a few malware scan programs.You need to use all programs because each detects different malware.
http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malwarehttp://www.superantispyware.com/ - SuperAntispywarehttp://www.safer-networking.org/en/index.html - Spybot Search & Destroyhttp://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Freehttp://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
Afterwards you may want to change your DNS on your router.
you can change your routers DNS by using the following link - it will give you step by step instructions
open dns preferred : 22.214.171.124open dns alternate : 126.96.36.199google dns preferred: 188.8.131.52google dns alternate : 184.108.40.206
Genuity Level 3 220.127.116.11 and 18.104.22.168 <~~ I like these ones - A lot of people like the OPEN DNS numbers. pick your poison.