10-08-2018 11:31 AM
The BBU in My Apartment Clost keeps beeping since the battery is dead. I do not have a landline only cable and internet services.
I was told by Verizon the Beeping should stop if I remove the battery completly...Nope....
I hold down the Alarm silence button and still nothing
I hold down both the Emergency button and the alarm silence button and still beeping
I do not want to buy a 50 dollar battery for a service i do not use.....
Anyone have any other ideas??
10-08-2018 03:02 PM
Different BBU models behave differently. Your best bet is to call back up and tell them to send a tech to install a Power Adapter which doesn’t have the battery.
This is no charge as it is Verizon equipment. And you won’t get anymore beeping or have to replace the battery.
10-08-2018 05:08 PM
Try looking here to see if there is anything that might help:
After removing the battery, did you try disconnecting power to reset unit?