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HELP with FIOS

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netmouse
Copper Contributor
Copper Contributor
Posts: 21
Registered: ‎09-26-2014

HELP with FIOS

Message 1 of 2
(444 Views)

HELP HELP HELP.  I finally received my Reward card for enrolling with FIOS.  I never received a pin number by email to activate the card.  I called the phone number with the card.  Finally got a human.  They said they would transfer me to the pin department.  The phone rang and I get a message saying :"There is no one to help you, good bye.".   I'm sorry, but **bleep**???!!!???

 

I realize these support forums are for tv phone or internet, but there is no where else to ask for HELP on this.  I need a pin number!

1 REPLY 1
netmouse
Copper Contributor
Copper Contributor
Posts: 21
Registered: ‎09-26-2014

Re: HELP with FIOS

Message 2 of 2
(437 Views)

Saved.....the live chat person (I finally found how to do that) was fast and helped me. 

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