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Not a computer expert... We just got FIOS installed about 3 weeks ago. Supposed to be FAST.. NOT! Yesterday it was so slow it drove me crazy! Any suggestions what could be wrong? Click click click is all I get done and WAIT WAIT WAIT! Wish I had not switched to FIOS! Should have kept my old carrier!
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Try to optimize your computers.
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- Clear your Cache and Cookies
- Run Internet explorer with no add-ons
- Try a 2nd Browser like Google Chrome or Firefox (possible browser issue can be identified by testing in a 2nd browser)
- Test it from a 2nd machine like a laptop, friends or work computer
NOTE: Your actiontec router gets its internet connection from the COAX cable. That means that you can move the actiontec to any room that has a working TV outlet connected to the FiOS system. You may need to purchase a 2 way TV splitter (you may have one in the house that you can re-use) to connect it. The cable coming from the wall would connect to the splitter, one side of the splitter will go to your Cable Box where it is labled FIOS TV IN or RF IN and then the other side of the splitter will connect to the WAN Coax on the router.
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when you say click and wait.
Do you mean you click the icon and it takes a while for the window to pop up?
Or
You click on the icon, the window opens and it takes a long time for the page to load?
If the first. That is a computer issue. Could be lack of RAM memory. Too many processes. virus. spyware, or any number of other problems
If the second, that could be any of the above or the intenet connection itself.
Can you post your computer specs?
Have you run a speed test yet? Try www.speedtest.net or www.speakeasy.net/speedtest or www.verizon.net/speedtest