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Have not received Amazon Gift Card

Have not received Amazon Gift Card

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Contributor Barrester
Contributor
Posts: 2
Registered: ‎03-29-2019
Message 1 of 2
(270 Views)

In January 2019, I signed up for Verizon Fios monthly plan which promised a $50 Amazon Gift card. As of today (March 29, 2019), I have yet to receive my card nor any updates related to it. Verizon's customer service number is literally a joke, as I am currently on hold for a customer service rep and have been waiting at least 15 minutes (not including the amount of time I had to deal with their ridiculous automated robot whose purpose is to try to get you to hang up.) Can I please be contacted regarding this?

1 REPLY 1
Moderator Moderator
Moderator
Posts: 1,501
Registered: ‎07-06-2016
Message 2 of 2
(257 Views)
Hi Barrester,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
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