Help with Wireless TYVM

[rukan23]

ahhh just tried the serial number it doesn't work, also admin isn't already put in as the user id like it says it should be, i have to type it in =/

[viafax999]

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@rukan23 wrote:

ok ill try to put the number on the bottom of the router as password, if it doesn't work can u please give me the tech support number. because i can't find it anywhere i live in new port richey, florida

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It is at the top of the Fios Internet forum page, just above Enter New Message (in red).

It says

These Forums are a peer-to-peer support channel in which users help other users. If you need an answer from Verizon directly please Contact Us.

Select the Contact Us link

Then on the next page under Contacting Verizon, resedntial Voice and data

select contact us

On the next page

Select Call us and enter your zip code - it will return a list of numbers, you probably want the top one

You could try live chat, not sure how good that's might be

[rukan23]

well i called them and they told me i would be on hold for a while and to try in home agent, which i have already tried so i guess i'm going to have to wait in line 😛