Help with Wireless TYVM

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Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎08-07-2010

Re: Help with Wireless TYVM

Message 11 of 13
(2,588 Views)

ahhh just tried the serial number it doesn't work, also admin isn't already put in as the user id like it says it should be, i have to type it in =/

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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 2,153
Registered: ‎11-10-2009

Re: Help with Wireless TYVM

Message 12 of 13
(2,587 Views)

@rukan23 wrote:

ok ill try to put the number on the bottom of the router as password, if it doesn't work can u please give me the tech support number. because i can't find it anywhere i live in new port richey, florida


It is at the top of the Fios Internet forum page, just above Enter New Message (in red).

It says

These Forums are a peer-to-peer support channel in which users help other users. If you need an answer from Verizon directly please Contact Us.
Select the Contact Us link
Then on the next page under Contacting Verizon, resedntial Voice and data
select contact us
On the next page
Select Call us and enter your zip code - it will return a list of numbers, you probably want the top one
You could try live chat, not sure how good that's might be
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Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎08-07-2010

Re: Help with Wireless TYVM

Message 13 of 13
(2,577 Views)

well i called them and they told me i would be on hold for a while and to try in home agent, which i have already tried so i guess i'm going to have to wait in line 😛

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