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High latency and poor speed tests lately

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weimdaddy
Contributor
Contributor
Posts: 2
Registered: ‎10-30-2009

Re: High latency and poor speed tests lately

Message 111 of 128
(2,540 Views)

Here are my Ping times for a trace route.............which are good but on a speed test from speedtest.net it shows me with a 1.2mb download and 22.1 mb upload. Something wrong with my line!

 

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

C:\Users\The WEIMDADDY>tracert www.verizon.com

Tracing route to a1280.g.akamai.net [65.200.11.154]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  WEIMDADDY.home [192.168.1.1]
  2     3 ms     4 ms     4 ms  L100.LSANCA-VFTTP-142.verizon-gni.net [173.55.53
.1]
  3     6 ms     7 ms     7 ms  G4-0-6-1142.LSANCA-LCR-11.verizon-gni.net [130.8
1.140.122]
  4     6 ms     7 ms     7 ms  so-4-3-0-0.LAX01-BB-RTR1.verizon-gni.net [130.81
.29.244]
  5     6 ms     7 ms     7 ms  0.so-6-2-0.XT1.LAX7.ALTER.NET [152.63.112.45]
  6     6 ms     7 ms     7 ms  0.so-7-1-0.XL3.LAX15.ALTER.NET [152.63.1.226]
  7     8 ms     7 ms     9 ms  TenGigE0-6-1-0.GW4.LAX15.ALTER.NET [152.63.114.2
09]
  8    11 ms     9 ms     9 ms  a65.200.11.154.deploy.akamaitechnologies.com [65
.200.11.154]

Trace complete.

brasscoe
Contributor
Contributor
Posts: 4
Registered: ‎11-05-2009

Re: High latency and poor speed tests lately

Message 112 of 128
(2,441 Views)

Looks like the problem is back.  found this post by googling 130.81.140.162

 

Here are my tracerts to google.com and yahoo.com  (google is slow, yahoo.com is fast)

 

 

 

 C:\>tracert yahoo.com

Tracing route to yahoo.com [209.131.36.159]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  Wireless_Broadband_Router.home [192.168.5.1]
  2     8 ms     7 ms     7 ms  L101.VFTTP-142.LSANCA.verizon-gni.net [{edited for privacy}]
  3     9 ms    10 ms     9 ms  G4-0-6-1142.LSANCA-LCR-11.verizon-gni.net [130.81.140.122]
  4    13 ms    10 ms     9 ms  so-4-3-0-0.LAX01-BB-RTR1.verizon-gni.net [130.81.29.244]
  5    17 ms    17 ms    17 ms  so-5-3-0-0.SJC01-BB-RTR1.verizon-gni.net [130.81.19.10]
  6    21 ms    22 ms    22 ms  130.81.17.229
  7    22 ms    27 ms    21 ms  130.81.14.90
  8    22 ms    22 ms    22 ms  ae1-p160.msr1.sp1.yahoo.com [216.115.107.61]
  9    20 ms    22 ms    22 ms  te-9-1.bas-a2.sp1.yahoo.com [209.131.32.23]
 10    18 ms    19 ms    19 ms  b1.www.vip.sp1.yahoo.com [209.131.36.159]

Trace complete.

C:\>ping yahoo.com

Pinging yahoo.com [209.131.36.159] with 32 bytes of data:
Reply from 209.131.36.159: bytes=32 time=23ms TTL=54
Reply from 209.131.36.159: bytes=32 time=20ms TTL=54
Reply from 209.131.36.159: bytes=32 time=20ms TTL=54
Reply from 209.131.36.159: bytes=32 time=20ms TTL=54

Ping statistics for 209.131.36.159:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 20ms, Maximum = 23ms, Average = 20ms

 

 

 

C:\>tracert youtube.com

Tracing route to youtube.com [74.125.67.100]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  Wireless_Broadband_Router.home [192.168.5.1]
  2     7 ms     7 ms     6 ms  L101.VFTTP-142.LSANCA.verizon-gni.net [71.254.182.1]
  3   519 ms   489 ms   476 ms  G4-0-6-1242.LSANCA-LCR-12.verizon-gni.net [130.81.140.162]
  4   435 ms   469 ms   484 ms  so-4-3-0-0.LAX01-BB-RTR2.verizon-gni.net [130.81.29.246]
  5   511 ms   530 ms   539 ms  0.so-1-2-0.XL4.LAX15.ALTER.NET [152.63.10.125]
  6    17 ms    19 ms    19 ms  0.ge-7-1-0.BR2.LAX15.ALTER.NET [152.63.116.161]
  7     8 ms    10 ms     9 ms  192.205.35.161
  8   528 ms   562 ms   529 ms  cr2.la2ca.ip.att.net [12.123.30.134]
  9   575 ms   582 ms   569 ms  cr2.dlstx.ip.att.net [12.122.28.177]
 10    63 ms    64 ms    65 ms  cr1.attga.ip.att.net [12.122.28.173]
 11   541 ms   529 ms   532 ms  12.123.22.5
 12   531 ms   529 ms   527 ms  12.88.97.6
 13   499 ms   562 ms   479 ms  72.14.233.54
 14    86 ms   489 ms   477 ms  72.14.239.131
 15    90 ms    89 ms    72 ms  209.85.255.194
 16   668 ms   623 ms   636 ms  gw-in-f100.1e100.net [74.125.67.100]

Trace complete.

C:\>ping youtube.com

Pinging youtube.com [74.125.67.100] with 32 bytes of data:
Reply from 74.125.67.100: bytes=32 time=535ms TTL=50
Reply from 74.125.67.100: bytes=32 time=538ms TTL=50
Reply from 74.125.67.100: bytes=32 time=586ms TTL=50
Reply from 74.125.67.100: bytes=32 time=601ms TTL=50

Ping statistics for 74.125.67.100:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 535ms, Maximum = 601ms, Average = 565ms

 

I have a ticket open {edited for privacy}

 

 

 

 

dwoo
Copper Contributor
Copper Contributor
Posts: 18
Registered: ‎10-27-2009

Re: High latency and poor speed tests lately

Message 113 of 128
(2,427 Views)

5:25pm 11/5/2009 Chino Hills

lag is very bad

 

tracert to google.com and verizon.com as following:

 

Tracing route to www.l.google.com [74.125.19.103]
over a maximum of 30 hops:

  1     4 ms     2 ms     2 ms  L300.LSANCA-VFTTP-142.verizon-gni.net [71.254.182.1]
  2     5 ms     4 ms     4 ms  G4-0-6-1142.LSANCA-LCR-11.verizon-gni.net [130.81.140.122]
  3     6 ms     5 ms     4 ms  so-4-3-0-0.LAX01-BB-RTR1.verizon-gni.net [130.81.29.244]
  4     5 ms     4 ms     4 ms  0.so-1-2-0.XL3.LAX15.ALTER.NET [152.63.10.133]
  5     8 ms   824 ms     6 ms  0.ge-6-0-0.BR2.LAX15.ALTER.NET [152.63.116.149]
  6   853 ms   821 ms     6 ms  xe-11-0-0.edge1.SanJose3.level3.net [4.68.111.249]
  7    18 ms   812 ms   818 ms  ae-83-80.ebr3.LosAngeles1.Level3.net [4.69.144.180]
  8    16 ms    15 ms    17 ms  ae-2.ebr3.SanJose1.Level3.net [4.69.132.9]
  9   925 ms   921 ms   818 ms  ae-83-83.csw3.SanJose1.Level3.net [4.69.134.234]
 10   831 ms   819 ms   818 ms  ae-3-89.edge1.SanJose1.Level3.net [4.68.18.142]
 11    17 ms    16 ms    15 ms  GOOGLE-INC.edge1.SanJose1.Level3.net [4.79.43.146]
 12    21 ms    20 ms    15 ms  209.85.251.98
 13   858 ms   818 ms   819 ms  nuq04s01-in-f103.1e100.net [74.125.19.103]

Trace complete.

C:\>tracert www.verizon.com

Tracing route to a1280.g.akamai.net [63.80.4.59]
over a maximum of 30 hops:

  1    25 ms    23 ms    27 ms  L300.LSANCA-VFTTP-142.verizon-gni.net [71.254.182.1]
  2     6 ms     4 ms     4 ms  G4-0-6-1142.LSANCA-LCR-11.verizon-gni.net [130.81.140.122]
  3     6 ms     4 ms     4 ms  so-4-3-0-0.LAX01-BB-RTR1.verizon-gni.net [130.81.29.244]
  4     8 ms     6 ms     5 ms  0.so-6-3-0.XT1.LAX9.ALTER.NET [152.63.10.153]
  5    18 ms    15 ms    16 ms  0.ge-7-1-0.XL3.SJC7.ALTER.NET [152.63.48.254]
  6   937 ms   919 ms   921 ms  TenGigE0-6-1-0.GW3.SJC7.ALTER.NET [152.63.50.25]
  7   856 ms   921 ms   921 ms  63.80.4.59


Trace complete.

dwoo
Copper Contributor
Copper Contributor
Posts: 18
Registered: ‎10-27-2009

Re: High latency and poor speed tests lately

Message 114 of 128
(2,424 Views)

5:30pm

 

Looks like something bad back again (130.91.140.162)

 

C:\>tracert www.google.com

Tracing route to www.l.google.com [74.125.19.104]
over a maximum of 30 hops:

  1     2 ms     1 ms     1 ms  L300.LSANCA-VFTTP-142.verizon-gni.net [71.254.182.1]
  2   735 ms   716 ms   818 ms  G4-0-6-1242.LSANCA-LCR-12.verizon-gni.net [130.81.140.162]
  3   774 ms   782 ms   716 ms  so-4-3-0-0.LAX01-BB-RTR2.verizon-gni.net [130.81.29.246]
  4   842 ms   819 ms   714 ms  0.so-1-2-0.XL4.LAX15.ALTER.NET [152.63.10.125]
  5     7 ms     5 ms     5 ms  0.ge-7-1-0.BR2.LAX15.ALTER.NET [152.63.116.161]
  6   731 ms   716 ms   717 ms  xe-10-1-0.edge1.LosAngeles9.Level3.net [4.68.63.129]
  7    10 ms    12 ms    17 ms  ae-63-60.ebr3.LosAngeles1.Level3.net [4.69.144.52]
  8    18 ms    17 ms    20 ms  ae-2.ebr3.SanJose1.Level3.net [4.69.132.9]
  9   811 ms   818 ms   820 ms  ae-83-83.csw3.SanJose1.Level3.net [4.69.134.234]
 10   739 ms   819 ms   819 ms  ae-3-89.edge1.SanJose1.Level3.net [4.68.18.142]
 11    16 ms    14 ms    15 ms  GOOGLE-INC.edge1.SanJose1.Level3.net [4.79.43.146]
 12    24 ms    17 ms    18 ms  209.85.251.98
 13   737 ms   793 ms   817 ms  nuq04s01-in-f104.1e100.net [74.125.19.104]

Trace complete.

 

C:\>tracert www.verizon.com

Tracing route to a1280.g.akamai.net [65.197.197.34]
over a maximum of 30 hops:

  1     2 ms     1 ms     1 ms  L300.LSANCA-VFTTP-142.verizon-gni.net [71.254.182.1]
  2   797 ms   818 ms   820 ms  G4-0-6-1242.LSANCA-LCR-12.verizon-gni.net [130.81.140.162]
  3   739 ms   819 ms   818 ms  so-4-3-0-0.LAX01-BB-RTR2.verizon-gni.net [130.81.29.246]
  4   840 ms   818 ms   819 ms  0.so-6-0-0.XT2.LAX9.ALTER.NET [152.63.10.157]
  5   841 ms   716 ms   819 ms  0.so-7-1-0.XL4.LAX15.ALTER.NET [152.63.1.242]
  6    14 ms     8 ms     7 ms  TenGigE0-7-1-0.GW4.LAX15.ALTER.NET [152.63.114.225]
  7    10 ms     6 ms     7 ms  a65.197.197.34.deploy.akamaitechnologies.com [65
.197.197.34]

Trace complete.

brasscoe
Contributor
Contributor
Posts: 4
Registered: ‎11-05-2009

Re: High latency and poor speed tests lately

Message 115 of 128
(2,415 Views)

Seems to be affecting Chino Hills for sure, called Verizon again, no update, said I could call back tomorrow morning.  This sucks.  I have verizon business and a vpn server with 30+ clients, 3/4 of them having slow connection speeds now.  Maybe it's time to go back to Time Warner.

Torched
Copper Contributor
Copper Contributor
Posts: 15
Registered: ‎10-24-2009

Re: High latency and poor speed tests lately

Message 116 of 128
(2,402 Views)

This problem is NOT resolved and should not be marked as such. It was temporarily resolved but is clearly back again.

 

 

Tracing route to verizon.net [206.46.232.39]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  Wireless_Broadband_Router.home [192.168.1.1]
  2     8 ms     7 ms     7 ms  L100.LSANCA-VFTTP-142.verizon-gni.net [173.55.53.1]
  3   936 ms   945 ms   952 ms  G4-0-6-1242.LSANCA-LCR-12.verizon-gni.net [130.81.140.162]
  4   983 ms  1050 ms   989 ms  so-4-3-0-0.LAX01-BB-RTR2.verizon-gni.net [130.81.29.246]
  5  1019 ms  1044 ms  1052 ms  130.81.17.27
  6    49 ms    47 ms    47 ms  ge-3-1-0-0.DFW01-BB-RTR1.verizon-gni.net [130.81.17.68]
  7    47 ms    47 ms    47 ms  so-1-0-0-0.DFW03-CORE-RTR1.verizon-gni.net [130.81.20.157]
  8    46 ms    47 ms    47 ms  po1.ctn-border1.vzlink.com [206.46.225.85]
  9   997 ms   970 ms   979 ms  po121.ctn-core1.vzlink.com [206.46.225.18]
 10    47 ms    47 ms    49 ms  206.46.228.130
 11    84 ms    46 ms    47 ms  206.46.232.39

Trace complete.

 

 

Tracing route to www.l.google.com [74.125.19.147]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  Wireless_Broadband_Router.home [192.168.1.1]
  2     9 ms     7 ms     7 ms  L100.LSANCA-VFTTP-142.verizon-gni.net [173.55.53.1]
  3  1040 ms   999 ms   967 ms  G4-0-6-1242.LSANCA-LCR-12.verizon-gni.net [130.81.140.162]
  4   921 ms   932 ms   929 ms  so-4-3-0-0.LAX01-BB-RTR2.verizon-gni.net [130.81.29.246]
  5   926 ms   959 ms   919 ms  0.so-1-2-0.XL4.LAX15.ALTER.NET [152.63.10.125]
  6    13 ms    12 ms    11 ms  0.ge-6-1-0.BR2.LAX15.ALTER.NET [152.63.116.153]

  7    13 ms    12 ms    12 ms  xe-10-1-0.edge1.LosAngeles9.Level3.net [4.68.63.129]
  8    20 ms    17 ms    16 ms  ae-73-70.ebr3.LosAngeles1.Level3.net [4.69.144.116]
  9    19 ms    32 ms    34 ms  ae-2.ebr3.SanJose1.Level3.net [4.69.132.9]
 10    29 ms    19 ms    19 ms  ae-73-73.csw2.SanJose1.Level3.net [4.69.134.230]

 11   983 ms  1009 ms  1070 ms  ae-2-79.edge1.SanJose1.Level3.net [4.68.18.78]
 12  1054 ms  1049 ms  1017 ms  GOOGLE-INC.edge1.SanJose1.Level3.net [4.79.43.146]
 13    28 ms    19 ms    19 ms  209.85.251.98
 14   973 ms   987 ms   979 ms  nuq04s01-in-f147.1e100.net [74.125.19.147]

Trace complete.

 

 

 

brasscoe
Contributor
Contributor
Posts: 4
Registered: ‎11-05-2009

Re: High latency and poor speed tests lately

Message 117 of 128
(2,400 Views)

The trouble ticket they gave me was, {edited for privacy} calling again now to get status.

jco88
Nickel Contributor
Nickel Contributor
Posts: 25
Registered: ‎10-26-2009

Re: High latency and poor speed tests lately

Message 118 of 128
(2,392 Views)

 

why is this problem back again!!!!!  This LSANCA-LCR-12 router/device is MESSED UP again!!

 

 

Target Name: latimes.com

         IP: 144.142.224.43

  Date/Time: 11/5/2009 7:44:51 PM

 

 1    0 ms  Wireless_Broadband_Router.home [192.168.1.1]

 2    3 ms  L100.LSANCA-VFTTP-142.verizon-gni.net [173.55.53.1]

 3 1010 ms  G4-0-6-1242.LSANCA-LCR-12.verizon-gni.net [130.81.140.162]

 4 1011 ms  so-4-3-0-0.LAX01-BB-RTR2.verizon-gni.net [130.81.29.246]

 5 1008 ms  0.so-6-2-0.XT2.LAX7.ALTER.NET [152.63.112.49]

 6 1006 ms  0.so-7-0-0.XL4.LAX15.ALTER.NET [152.63.112.61]

 7 1008 ms  POS7-0-0.GW3.LAX15.ALTER.NET [152.63.112.109]

 8   10 ms  internapGIGE-gw.customer.alter.net [157.130.236.110]

 9   11 ms  border21.po1-20g-bbnet1.lax.pnap.net [216.52.255.38]

10   *       [-]

11  996 ms  secure.latimes.com [144.142.224.43]

 

Ping statistics for latimes.com

Packets: Sent = 1, Received = 1, Lost = 0 (0.0%)

Round Trip Times: Minimum = 996ms, Maximum = 996ms, Average = 996ms

 

 

 

 

 

Target Name: hulu.com

         IP: 69.22.138.131

  Date/Time: 11/5/2009 7:45:18 PM

 

 1    0 ms  Wireless_Broadband_Router.home [192.168.1.1]

 2    4 ms  L100.LSANCA-VFTTP-142.verizon-gni.net [173.55.53.1]

 3 1056 ms  G4-0-6-1242.LSANCA-LCR-12.verizon-gni.net [130.81.140.162]

 4 1061 ms  so-4-3-0-0.LAX01-BB-RTR2.verizon-gni.net [130.81.29.246]

 5    6 ms  [130.81.17.203]

 6   32 ms  ae0-308.cr1.lax1.us.nlayer.net [69.31.127.45]

 7   56 ms  xe-1-2-0.cr1.sjc1.us.nlayer.net [69.22.142.54]

 8   28 ms  po1-30g.ar2.sjc1.us.nlayer.net [69.22.143.138]

 9   16 ms   [69.22.138.131]

 

Ping statistics for hulu.com

Packets: Sent = 1, Received = 1, Lost = 0 (0.0%)

Round Trip Times: Minimum = 16ms, Maximum = 16ms, Average = 16ms

 

 

jco88
Nickel Contributor
Nickel Contributor
Posts: 25
Registered: ‎10-26-2009

Re: High latency and poor speed tests lately

Message 119 of 128
(2,391 Views)

 

another trace.............. 

 

Target Name: www.verizon.net

         IP: 96.6.236.79

  Date/Time: 11/5/2009 7:48:06 PM

 

 1    0 ms    0 ms  Wireless_Broadband_Router.home [192.168.1.1]

 2    5 ms    4 ms  L100.LSANCA-VFTTP-142.verizon-gni.net [173.55.53.1]

 3 1147 ms  937 ms  G4-0-6-1242.LSANCA-LCR-12.verizon-gni.net [130.81.140.162]

 4 1147 ms  926 ms  so-4-3-0-0.LAX01-BB-RTR2.verizon-gni.net [130.81.29.246]

 5 1145 ms  914 ms  0.so-6-0-0.XT2.LAX9.ALTER.NET [152.63.10.157]

 6 1147 ms  919 ms  0.so-6-3-0.XT2.LAX7.ALTER.NET [152.63.112.69]

 7 1142 ms  929 ms  POS7-0.BR2.LAX7.ALTER.NET [152.63.112.149]

 8   37 ms   16 ms  p64-5-0-1.r20.lsanca03.us.bb.gin.ntt.net [129.250.8.69]

 9   19 ms   21 ms  as-0.r21.snjsca04.us.bb.gin.ntt.net [129.250.4.96]

10 1157 ms  951 ms  po-4.r03.snjsca04.us.bb.gin.ntt.net [129.250.4.78]

11 1159 ms  945 ms  a96-6-236-79.deploy.akamaitechnologies.com [96.6.236.79]

 

Ping statistics for www.verizon.net

Packets: Sent = 2, Received = 2, Lost = 0 (0.0%)

Round Trip Times: Minimum = 945ms, Maximum = 1159ms, Average = 1052ms

 

jco88
Nickel Contributor
Nickel Contributor
Posts: 25
Registered: ‎10-26-2009

Re: High latency and poor speed tests lately

Message 120 of 128
(2,382 Views)

btw, if Verizon FIOS support asks you to do a speed test by going to http://speedtest.verizon.net, it'll probably show pretty good download and upload speed.

 

I did a traceroute to www2.verizon.net which hosts the speedtest app and sure enough it doesn't go thru the ....LSANCA-LCR-12.verizon-gni.net troubled router/device so that test is no good.

 

my trace to google.... it's pretty bad...

 

 

C:\>tracert www.google.com

 

Tracing route to www.l.google.com [74.125.19.147]

over a maximum of 30 hops:

 

  1    <1 ms    <1 ms    <1 ms  Wireless_Broadband_Router.home [192.168.1.1]

  2     5 ms     4 ms     4 ms  L100.LSANCA-VFTTP-142.verizon-gni.net [173.55.53.1]

  3  1076 ms  1094 ms  1104 ms  G4-0-6-1242.LSANCA-LCR-12.verizon-gni.net [130.81.140.162]

  4  1109 ms  1147 ms  1164 ms  so-4-3-0-0.LAX01-BB-RTR2.verizon-gni.net [130.81.29.246]

  5  1127 ms  1140 ms  1112 ms  0.so-1-2-0.XL4.LAX15.ALTER.NET [152.63.10.125]

  6     9 ms     9 ms     9 ms  0.ge-6-1-0.BR2.LAX15.ALTER.NET [152.63.116.153]

  7  1107 ms  1082 ms  1067 ms  xe-10-1-0.edge1.LosAngeles9.Level3.net [4.68.63.129]

  8  1104 ms  1092 ms  1089 ms  ae-73-70.ebr3.LosAngeles1.Level3.net [4.69.144.116]

  9    19 ms    17 ms    17 ms  ae-2.ebr3.SanJose1.Level3.net [4.69.132.9]

 10  1153 ms  1089 ms  1084 ms  ae-63-63.csw1.SanJose1.Level3.net [4.69.134.226]

 11    24 ms    24 ms    27 ms  ae-1-69.edge1.SanJose1.Level3.net [4.68.18.14]

 12    18 ms    17 ms    17 ms  GOOGLE-INC.edge1.SanJose1.Level3.net [4.79.43.146]

 13    16 ms    17 ms    17 ms  209.85.251.98

 14    16 ms    17 ms  1082 ms  nuq04s01-in-f147.1e100.net [74.125.19.147]

 

Trace complete.

 

 

 

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