Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

Home Sharing - File Type Not Supported

Posts: 1
Registered: ‎10-26-2018

Home Sharing - File Type Not Supported

Message 1 of 2

I have two Roku TVs, and I use the Media app with Fios Home Sharing to stream TV channels.  Up until very recently, this has worked perfectly.  However, now some channels are not working.  When I try to connect, I see an error, “File type not supported”.   I also have a Sony TV with a media app, and all of the channels work fine there. I’m not sure what changed, but whatever it is, Roku is having an issue with it. Again, it’s only some channels. 


I appreciate any help.  Verizon support wanted to charge me $100 to send someone out for the wiring. 

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,557
Registered: ‎12-15-2010

Re: Home Sharing - File Type Not Supported

Message 2 of 2

DId your Roku install a software update around the time this stopped working? Settings > System > Updates if I'm not mistaken, should display when the last update was installed.

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.