- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi,
I need a help with some inernet issue.
When I connect my desktop computer to Verizon router using cable i get speed 43 Mbps/39 Mbps,
when I connect my laptop computer to Verizon router using cable i get speed 13 Mbps/11 Mbps.
What is causing that problem?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Are you sure the laptop isn't connecting wirelessly. Those sound like wireless speeds.
Try disabling the wireless interface to be sure.
If you're sure the laptop is using the ethernet interface, then try disabling you anti-virus.
It's not uncommon for some anti-virus programs to significantly slow down internet speeds.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
If you want expert advise see this thread http://forums.verizon.com/t5/FiOS-Internet/Problem-with-WIFI-slow-speeds-and-Verizon-Actiontec-MI424...
If all your devices are wireless N capable; login to the router - wireless settings - advanced security .. - 801.11 mode and set it to performance.
(NOTE the login credentials may vary depending upon what model you have)
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@JOSEm441 - According to the OP, this isn't a wireless issue.
The problem occurs when he connects the laptop via a cat5 cable.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The inernet is an older and slower version of the Internet similar to the laptop with a 10Mbps NIC card that you are connecting to your router.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
How old is the laptop? If it's not running at least Windows Vista or a recent flavor of OS X, or some other modern operating system you're going to need to tune the TCP stack for the higher speeds. Use TCP Optimizer from SpeedGuide OR the Apple Broadband tuner (if your Mac is VERY old. Don't use this on OSs newer than Leopard) to help you out. If Linux, upgrade your distro or packages.
Also, a good point was made above. When you connect your laptop to the router via a cable, make sure your Wi-Fi is also turned off! Else, the system could be defaulting to the Wireless card for any number of reasons.