Horrible Customer Service!

[Netnurse31]

I have been trying to get thru to Verizon since last night. I call, sit on hold listening to annoying music for over 30 minutes and then get cut off. I have no Fios service. No Internet, phone or TV. Can't submit a ticket online using my android phone either. Amazing that Verizon expects their payment on time but they aren't available for their customers!

[KH-OrnEsh1]

I'm sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.