Customers With Disabilities

Welcome to the Verizon Fios Community.

Find help and answers to questions about anything and everything Verizon.

How Do I Get My "VZID" Number?

Posts: 8
Registered: ‎03-01-2011

How Do I Get My "VZID" Number?

Message 1 of 3 (3,836 Views)

I want to register my new FIOS account at, but am having trouble installing FIOS software on my Mac (note: I don't need this software for anything except registration; my FIOS service is working great without the software). 


An old message in this forum says I automatically have a "vzid" somewhere which, along with a reset password, would allow me to log into my account at without needing to install the software.


How do I find out my vzid number? I'm unable to get to a live human being via telephone, but, anyway, I'm not sure if this is a tech question or a billing question.


Many thanks for any help,





Gold Contributor I
Posts: 1,692
Registered: ‎05-17-2009

Re: How Do I Get My "VZID" Number?

Message 2 of 3 (3,819 Views)

for that you would need to contact tech support. The ON-LINE chat should have it also.


Error exists between keyboard and chair.
Posts: 3
Registered: ‎10-21-2011

Re: How Do I Get My "VZID" Number?

Message 3 of 3 (2,728 Views)

Trying to sign in to use In Home Agent. 

How do I get VZID number, and what is MON??


My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Manage Services


Watch Fios