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03-01-2011 09:22 AM
I want to register my new FIOS account at Verizon.com, but am having trouble installing FIOS software on my Mac (note: I don't need this software for anything except registration; my FIOS service is working great without the software).
An old message in this forum says I automatically have a "vzid" somewhere which, along with a reset password, would allow me to log into my account at Verizon.com without needing to install the software.
How do I find out my vzid number? I'm unable to get to a live human being via telephone, but, anyway, I'm not sure if this is a tech question or a billing question.
Many thanks for any help,