I have FIOS for internet and TV but do not use the Verizon router for WIFI (it is too slow and does not cover enough of my house). I just downloaded the new Android version of the My FIOS app with Live TV, but it will not let me view TV and tells me that I have to be connected to the FIOS router. The router I use for WIFI is connected to the FIOS router via ethernet. The app has asked for and received my Verizon credentials. So why won;t the app let me watch Live TV?
I have the same setup and the same issue.
Looks to me like the app isn't smart enough to make the double hop to the VZ router.
I changed my connection to connect directly to the VZ router and at least it now attempts to connect but still cannot get it to work - probably the now the signal is so bad that it never makes a connection.
Any Verizon people out there reading this? I saw a TV spot for the app yesterday, and it is really irritating to see Verizon advertising this as a feature when it doesn't work.
@btuber wrote:it is really irritating to see Verizon advertising this as a feature when it doesn't work.
It does work. You just have a non-standard setup that is causing the issues.
Start a new topic or ask questions in the open forum.
