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How do I get someone to bury a cable???

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sabocksa
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Contributor
Posts: 1
Registered: ‎11-28-2020

How do I get someone to bury a cable???

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How can I get someone to bury my cable? We have called 4-5 times, and every time we call to get our cable for our wifi to be buried, they say we will hear from someone within 48 hrs to bury it. It’s been over 6 months since they set up our wifi and nothing. 

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LawrenceC
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Posts: 10,703
Registered: ‎03-18-2013

Re: How do I get someone to bury a cable???

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Hi sabocksa,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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