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How do I get the Cable buried?

How do I get the Cable buried?

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Contributor CoachKD
Contributor
Posts: 1
Registered: ‎08-15-2018
Message 1 of 2
(529 Views)

The lines for our house and our neighbors house were laid down 6 weeks ago, the county has been out to mark the electical and water lines over 5 weeks ago.  The paint markings from the county are barely visible anymore.  I have tried the chat function in the app and have called twice, but the wait to speak to someone was over an hour.  Am I supposed to burry these cables myself? The cars driving over the cables is not going to last much longer.

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Moderator Moderator
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Posts: 9,119
Registered: ‎03-18-2013
Message 2 of 2
(498 Views)

Hi CoachKD,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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