Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

How do I open an investigation for account if I suspect a Verizon employee is hacking into my router

Reply
Contributor
Contributor
Posts: 1
Registered: ‎10-03-2020

How do I open an investigation for account if I suspect a Verizon employee is hacking into my router

Message 1 of 2
(196 Views)

My emails have been hacked into.  I do not access these emails on a smartphone. They have only been accessed on my home laptop. I believe someone (possibly a Verizon employee) is hacking into my router and is accessing my laptop remotely and watching my internet activities.

1 REPLY 1
Moderator Moderator
Moderator
Posts: 2,020
Registered: ‎07-06-2016

Re: How do I open an investigation for account if I suspect a Verizon employee is hacking into my ro

Message 2 of 2
(187 Views)

Hi Tee67,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.