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How long do I have to wait after discontinuing my account before I can come back as a New Customer?

How long do I have to wait after discontinuing my account before I can come back as a New Customer?

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Copper Contributor JJKiv
Copper Contributor
Posts: 25
Registered: ‎06-20-2018
Message 11 of 13
(1,984 Views)

This shell game of 'what is the best price' for existing/new customers is really getting old.  Maybe at some point Verizon could figure out a price that returns a reasonable profit while providing ALL their customers with the same 'best' price for the same level of service.  I can't think of any other bussiness that asks me if I am a new customer for quoting me a price for service.  If they would, it would cancel the churn and probably save them millions. Yes I know they ALL do it. Maybe they ALL should stop.  

Just ranting out of frustration.

Contributor danzee
Contributor
Posts: 6
Registered: ‎11-07-2008

It's  April 2019 now and nothing has changed. I'm in the same situation and will probably jump ship to Xfinity/Comcast. IF that goes OK, I won't be back to FIOS. I would much prefer to  simple switch plans , but it's impossible from what I can see and trying to have a coherent conversation with customer service is nearly impossible.

Moderator Moderator
Moderator
Posts: 8,356
Registered: ‎03-18-2013

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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