How long does upgrade take?
JayKs1
Newbie

     Today I upgraded from 10/2 to 20/5.  How long does it take to see the results, my account shows 20/5 service and the person I spoke with said something about 10:00 pm.  Do I have to shut the pc down and reset the router, or will I see the speed increase through speedtest.net?

                                                                                   Thanks

0 Likes
Re: How long does upgrade take?
Cardevsan
Enthusiast - Level 2

Pc,No need to shut down.

Your router probably not,But you can re-boot it later to see.

It should be automatic,Run some speed tests after 10 pm to see.

Verizon probably needs to reset their internal routers though.(might be wrong here)

0 Likes
Re: How long does upgrade take?
CharlesH
Specialist - Level 1
Usually it happens right after your order completes. Wait 24 hours, if still getting a slow speed please send me a private message, with your telephone number and name.
0 Likes