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How long does upgrade take?

How long does upgrade take?

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JayKs1
Contributor
Message 1 of 3
(7,519 Views)

     Today I upgraded from 10/2 to 20/5.  How long does it take to see the results, my account shows 20/5 service and the person I spoke with said something about 10:00 pm.  Do I have to shut the pc down and reset the router, or will I see the speed increase through speedtest.net?

 

 

 

 

                                                                                   Thanks

2 REPLIES
Cardevsan
Copper Contributor
Location: In Front of Monitor
Message 2 of 3
(7,516 Views)

Pc,No need to shut down.

 

Your router probably not,But you can re-boot it later to see.

 

It should be automatic,Run some speed tests after 10 pm to see.

 

Verizon probably needs to reset their internal routers though.(might be wrong here)

 

Employee
Employee
Location: New Jersey
Message 3 of 3
(7,509 Views)
Usually it happens right after your order completes. Wait 24 hours, if still getting a slow speed please send me a private message, with your telephone number and name.
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