How to add/delete items from my webspace now?

[pizzedoff57]

Seems like just a short time ago, I could access my space with Filezilla FTP software - I in fact WAS doing that just as recently as 8/22!

Now, it won't connect.  Tried the "sitebuilder" page or whatnot and it asks for my password, etc.  I tried both the username and password for the old FTP access - no go.  How about the pair for my Verizon account itself - NO GO.

Then, I try to have them reset my password using the email I signed up for Verizon with -NOOOO GOOOOOO.

What is going on here?  I know they blocked FTP access but aren't they going to allow us SOME WAY TO ACCESS AND ALTER OUR FILES?!?

[smith6612]

Nothing has been announced, and from what I know it's been a game of jumping hoops with no end for some who are trying to get their site content or delete it.

[pizzedoff57]

Wow.  Just. . . wow.  How is this even possible?  What a complete joke.

 Yet my technical problem remains unaddressed in any official capacity.

Priorities, people.  Verizon's got 'em!

[pizzedoff57]

The battle continues. . .

Managed to find where you can access options to:

Edit my Website

Update my Settings

Manage my Website

Here:

http://www22.verizon.com/ForYourHome/MyAccount/Protected/Services/MyServices.aspx

However, those three links all lead back to the starting page, here:

http://www22.verizon.com/foryourhome/MyAccount/Protected/Overview/MyOverView.aspx

Seriously?!?

[Gargiulo]

Totally infuriating. You can't delete files, which means you can't reduce your plan, which means you're out $$$ every month you can't delete files!