How to check ports and firewall?
Hersheykiss1
Enthusiast - Level 2

I am having issues with an Xbox 360 not being able to download an update.  My last troubleshoot is to reset my router with the correct ports open and turn off the firewall.

Is there somewhere on our FIOS TV menu screen to do this?  If not, I am clueless.

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Re: How to check ports and firewall?
Hubrisnxs
Legend

you have to log into your fios router and add them.   You can get a lot of cool instructionals at www.verizon.com/quickguides

Here is a youtube instructional.

and here are the rules you want to add.

 

Xbox 360 Live Ports for Open NAT
 
Taken from Microsoft’s official Xbox Live support page
 

Xbox LIVE requires the following ports open:
 ¦Port 88 (UDP)
 ¦Port 3074 (UDP and TCP)
 ¦Port 53 (UDP and TCP)
 ¦Port 80 (TCP)

Re: How to check ports and firewall?
Hersheykiss1
Enthusiast - Level 2

I hope this works because Xbox is telling me that my memory unit is bad, but this is the only step I haven't tried yet.  Thank you!

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