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How to check ports and firewall?

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Contributor
Contributor
Posts: 5
Registered: ‎12-10-2014

How to check ports and firewall?

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I am having issues with an Xbox 360 not being able to download an update.  My last troubleshoot is to reset my router with the correct ports open and turn off the firewall.

 

Is there somewhere on our FIOS TV menu screen to do this?  If not, I am clueless.

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Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: How to check ports and firewall?

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you have to log into your fios router and add them.   You can get a lot of cool instructionals at www.verizon.com/quickguides

 

Here is a youtube instructional.

 

and here are the rules you want to add.

 

Xbox 360 Live Ports for Open NAT
 
Taken from Microsoft’s official Xbox Live support page
 

Xbox LIVE requires the following ports open:
 ¦Port 88 (UDP)
 ¦Port 3074 (UDP and TCP)
 ¦Port 53 (UDP and TCP)
 ¦Port 80 (TCP)

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Contributor
Contributor
Posts: 5
Registered: ‎12-10-2014

Re: How to check ports and firewall?

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(1,896 Views)

I hope this works because Xbox is telling me that my memory unit is bad, but this is the only step I haven't tried yet.  Thank you!

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