I am having issues with an Xbox 360 not being able to download an update. My last troubleshoot is to reset my router with the correct ports open and turn off the firewall.
Is there somewhere on our FIOS TV menu screen to do this? If not, I am clueless.
you have to log into your fios router and add them. You can get a lot of cool instructionals at www.verizon.com/quickguides
Here is a youtube instructional.
and here are the rules you want to add.
Xbox 360 Live Ports for Open NAT
Taken from Microsoft’s official Xbox Live support page
Xbox LIVE requires the following ports open:
¦Port 88 (UDP)
¦Port 3074 (UDP and TCP)
¦Port 53 (UDP and TCP)
¦Port 80 (TCP)