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How to get address verified with engineering so Fios can be installed?

How to get address verified with engineering so Fios can be installed?

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Contributor
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Posts: 1
Registered: ‎02-05-2019

How to get address verified with engineering so Fios can be installed?

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Howdy,

 

I just moved into a building and see Fios wireless connections around me but when I called Verizon (3 times now) they say that engineering needs to be involved becaue they can't verify the address in their system.

 

They took my name, address and phone number and said engineering would call me but they never did.  I can't get anyone at Verizon to tell me how or when that will happen?

 

Any ideas on how to get this done?

Thanks for looking

Mark

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Registered: ‎03-18-2013

Re: How to get address verified with engineering so Fios can be installed?

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Hi n2advnture,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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