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How to undo FiOS Installation service appointment and disconnect service

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Contributor
Contributor
Posts: 1
Registered: ‎12-22-2016

How to undo FiOS Installation service appointment and disconnect service

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I recently scheduled FiOS internet to be installed at my apartment but then decided to cancel it (prior to Verizon sending me any equipment). I have called Verizon to disconnect/cancel the service, but it still looks like the installation is scheduled. If I had called to disconnect/cancel the service, I'm assuming the installation will also be canceled? Do I need to call to also cancel the actual installation?

 

Thank you for your help!

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Registered: ‎03-18-2013

Re: How to undo FiOS Installation service appointment and disconnect service

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Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

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