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How to update firmware on Verizon branded Orbi

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merrick777
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Registered: ‎03-20-2015

How to update firmware on Verizon branded Orbi

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My Orbi RBR50 has firmware V2.1.4.16_1.0.0.11 and Orbi has had at least 3 firmware updates since this one.  Netgear informed me that Verizon has their own firmware updates for their branded version of this device... how/where can I get those updates?

8 REPLIES 8
CRobGauth
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Re: How to update firmware on Verizon branded Orbi

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Verizon has to incorporate those updates into their own release.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
Cang_Household
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Registered: ‎09-06-2020

Re: How to update firmware on Verizon branded Orbi

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The firmware update can only be achieved by Orbi themselves. They check with Verizon backend for new updates when booting. If Verizon has no updates for them, they won't be upgraded.

jonjones
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Registered: ‎10-18-2016

Re: How to update firmware on Verizon branded Orbi

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And this is why you should always purchase from the vendor and not branded from Verizon. Google the slower updates Verizon has been famous for. However I have read they are getting better at them. 

merrick777
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Registered: ‎03-20-2015

Re: How to update firmware on Verizon branded Orbi

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I’ve tried implementing the firmware files provided by Orbi, but they don’t work. Orbi specifically told me that the updates have to come from Verizon 

Cang_Household
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Re: How to update firmware on Verizon branded Orbi

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Sorry, you don't have the proprietary compiler to compile and upload the firmware.

merrick777
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Registered: ‎03-20-2015

Re: How to update firmware on Verizon branded Orbi

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@Cang_Household wrote:

Sorry, you don't have the proprietary compiler to compile and upload the firmware.


Can u explain that? Do I need something specific?

Cang_Household
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Posts: 884
Registered: ‎09-06-2020

Re: How to update firmware on Verizon branded Orbi

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Given the firmware and the complier are proprietary, they are intellectual properties. Only Verizon can push the updates in the backend.

jonjones
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Registered: ‎10-18-2016

Re: How to update firmware on Verizon branded Orbi

Message 9 of 9
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Wherein where your problems lie.

if you purchased the retail version and not Verizon branded you would have your updates. But for ease of install you trade firmware updates that may or may not be given by Verizon.

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