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I have some really urgent questions about upgrading from 75Mbp/s to the 940Mbp/s

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Registered: ‎04-08-2018

I have some really urgent questions about upgrading from 75Mbp/s to the 940Mbp/s

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Hello!

 

So I was going to upgrade last year to gigabit but couldn't get a straight answer from the rep about the installation process.

 

Basically, my quantum router is connected to a coax in the wall. My question is simple. The upgrade requires a tech to come out and "install it". What does that mean? Do they have to get to the router at all?

 

I don't know if it matters but I have TV and Phone aswell.

 

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Platinum Contributor III Platinum Contributor III
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Posts: 7,887
Registered: ‎11-04-2008

Re: I have some really urgent questions about upgrading from 75Mbp/s to the 940Mbp/s

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They will need to check your ont and possibly upgrade.

In addition, they will need to run an Ethernet cable from ont to location of router.

You can do that yourself in advance.


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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,887
Registered: ‎11-04-2008

Re: I have some really urgent questions about upgrading from 75Mbp/s to the 940Mbp/s

Message 2 of 4
(825 Views)

They will need to check your ont and possibly upgrade.

In addition, they will need to run an Ethernet cable from ont to location of router.

You can do that yourself in advance.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

View solution in original post

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Contributor
Contributor
Posts: 2
Registered: ‎04-08-2018

Re: I have some really urgent questions about upgrading from 75Mbp/s to the 940Mbp/s

Message 3 of 4
(809 Views)

Thanks!

I'm assuming the ethernet would go into the WAN port?

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,887
Registered: ‎11-04-2008

Re: I have some really urgent questions about upgrading from 75Mbp/s to the 940Mbp/s

Message 4 of 4
(710 Views)

Yep


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
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