I'm paying a lot of money for 75/75Mbps
edisonjr1
Newbie

My internet plan is for 75/75 Mbps but my when I test the conection speed direct wire or wifi one laptop or 3 a the same time no matter what the test goes only up to 14.X Mbps, my question is why I  been charged lot of money for 75 Mbps and I only get 14Mbps.

what should I do? please need advice.

P.S. Had done all the reseting router procedures and nothing has changed.

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Re: I'm paying a lot of money for 75/75Mbps
Telcoguru
Master - Level 1

Lets start from the beginning. You posted in the DSL forum not Fios. Next disconnect all wifi and plug one computer in at a time with ethernet cable and run a test to speedtest.verizon.net. What is each result? Verizon does not guarantee wifi since it is subject to too many variablesW

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Re: I'm paying a lot of money for 75/75Mbps
edisonjr1
Newbie

Thanks I will try your instructions and I will get back to you 

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