I canceled comcast and one reason I decided to join Verizon was becasue they were offering me Netflix free for 12 months. I called after a month of service and after getting the runaround for 30 minutes a gentelman told me that it was going to be emailed to me. Again 30+ days and nothing. I must say Comcast CS is horrible however Verizon is a close second. Lying to customers to get their money is just down right WRONG!
Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.Please remember to check your spam/junk folder if you do not hear from an agent.
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