02-04-2015 10:07 AM
I canceled comcast and one reason I decided to join Verizon was becasue they were offering me Netflix free for 12 months. I called after a month of service and after getting the runaround for 30 minutes a gentelman told me that it was going to be emailed to me. Again 30+ days and nothing. I must say Comcast CS is horrible however Verizon is a close second. Lying to customers to get their money is just down right WRONG!
02-04-2015 10:11 AM
Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.Please remember to check your spam/junk folder if you do not hear from an agent.