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In Home Agent

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Contributor
Contributor
Posts: 2
Registered: ‎07-12-2012
Message 1 of 5
(738 Views)

Verizon In Home Agent will not install on my computer.  It starts to install then stops and I get an error message stating it can complete the installation.

4 REPLIES 4
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Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,220
Registered: ‎02-24-2011
Message 2 of 5
(714 Views)

Sorry to hear you are unable to install it. Can you please post the error message so we can provide further assistance.

Anthony_VZ

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Contributor
Contributor
Posts: 2
Registered: ‎07-12-2012
Message 3 of 5
(702 Views)

Here is the error message.

Multiple VZ - In Home Agent cannot be installed.  Please uninstall the old kit from Control Panel and install the new kit.

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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,759
Registered: ‎05-22-2010
Message 4 of 5
(687 Views)

@sandtrap65 wrote:

Here is the error message.

Multiple VZ - In Home Agent cannot be installed.  Please uninstall the old kit from Control Panel and install the new kit.



You may have parts of it that did install.  Make sure you uninstall all the parts before trying to install it again.

 

 Personally I would not bother installing it as their are few things it really does for you, and it has occasionally been known to go crazy and eat all of a cpu's resources.

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Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,220
Registered: ‎02-24-2011
Message 5 of 5
(612 Views)

Since we haven't heard back from you, it appears assistance is no longer required. It was our pleasure to provide assistance. If you need any help with your Verizon service, please make a post here on the forums so we can assist.

Anthony_VZ

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Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

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