02-26-2013 08:46 AM
My incoming outdoor FIOS line/cable is very close to the backyard lawn - about 4 ft above the ground. It needs remounting/hanging. I just need Verizon to send someone to fix this problem but its Website is not user friendly to submit such a request. It asks me to go thru a series of unrelated self asked auto answered questions but still does not bring me to what I want. Is there a direct and quick way to file a service request?