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Incorrect Installation Information and Horrible Customer Service

Incorrect Installation Information and Horrible Customer Service

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Contributor erinherrick1990
Contributor
Posts: 2
Registered: ‎01-28-2018
Message 1 of 2
(225 Views)

Alright, I'm here because I was given incorrect information regarding my service installalation. I was told I'd need to be home for installation but then the next day that appeared to be incorrect, then my conversation with customer service that day was completely unhelpful. I'm hoping someone from Verizon will reach out to me regarding my concerns. 

 

{edited for privacy}

 

1 REPLY 1
Moderator Moderator
Moderator
Posts: 8,839
Registered: ‎03-18-2013
Message 2 of 2
(214 Views)

This issue has been escalated to a Verizon agent.

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