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Incorrect Installation Information and Horrible Customer Service

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erinherrick1990
Contributor
Contributor
Posts: 2
Registered: ‎01-28-2018

Incorrect Installation Information and Horrible Customer Service

Message 1 of 2
(378 Views)

Alright, I'm here because I was given incorrect information regarding my service installalation. I was told I'd need to be home for installation but then the next day that appeared to be incorrect, then my conversation with customer service that day was completely unhelpful. I'm hoping someone from Verizon will reach out to me regarding my concerns. 

 

{edited for privacy}

 

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LawrenceC
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Posts: 10,778
Registered: ‎03-18-2013

Re: Incorrect Installation Information and Horrible Customer Service

Message 2 of 2
(367 Views)

This issue has been escalated to a Verizon agent.

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