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Incorrect charge. No phone # to call.
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There's an incorrect chare on my Fios bill, an extra $80 cancelation charge when I never canceled the service. There is no phone number on the website to call for Fios billing issues, and no way to get help with it online. This is ridiculous.
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Re: Incorrect charge. No phone # to call.
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The phone number for Verizon Customer Support is 1-800-VERIZON. You may also visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent. For billing questions, please contact Verizon during normal business hours.