Instant Internet
Ibwill12
Newbie

I recently switced to fios and got the instant internet.  I am hard wired in when I test my speeds and havent even come close to 750/750  its usually around 350/300.

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Re: Instant Internet
CRobGauth
Community Leader
Community Leader

First try and test to speedtest.verizon.net

That is on their network and the only thing they can control speed to.

I assume your service is connected via ehternet to ONT.

And your router is fairly new as well as PC using to run the test?

Re: Instant Internet
jonjones1
Legend

@Ibwill12 wrote:

I recently switced to fios and got the instant internet.  I am hard wired in when I test my speeds and havent even come close to 750/750  its usually around 350/300.


https://www.dslreports.com/forum/vzdirect

You could try the link above for Verizon direct on DSL Reports.

i believe you may need to be provisioned for the 750/750 and be in certain areas that Fios serves to use it. 

I would simply call 1-800-VERIZON and tell them to reset your ONT and router and see if the account is provisioned properly.

or you can look at the Fios section at http://www.dslreports.com and you can troubleshoot and tweak on your own.

good luck

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