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Intermittent RDP Connection issues

Intermittent RDP Connection issues

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Contributor shieldmackey
Contributor
Posts: 1
Registered: ‎03-01-2013
Message 1 of 2
(385 Views)

For the past 2-3 weeks I have been experiencing issues where I can't conenct to devices on my home network via RDP from locations outside of my network. It has been failing ~80% of the time. I have been connecting using this method for years, and have not made any changes to either my home desktop or home network in at least 6 months.

When the connection ailes, it hangs on "Initiating remote connection".

The problem really seems sporadic on my end. It worked literally yesterday, but not today or Monday. There were no changes made, or any software installed in that time.

I have tried connecting from two remote devices, on different ISPs and in different geographic locations and get the same results. Time of day doesn't seem to matter.

 

I can connect other ways, ie via Teamviewer.

 

I have included below a tracert from two remote devices to my home system ata time the connection fails:

 

 

Tracing route to pool- XXX.XXX.XXX.XXX.pitbpa.fios.verizon.net [XXX.XXX.XXX.XXX]

over a maximum of 30 hops:

 

  1     1 ms    <1 ms     1 ms  xxx.xxx.com [XXX.XXX.XXX.XXX]

  2    <1 ms    <1 ms    <1 ms  pit_wan_2 [XXX.XXX.XXX.XXX]

  3     2 ms    <1 ms    <1 ms  chokerouter [207.152.233.99]

  4    <1 ms    <1 ms    <1 ms  12.5.10.133

  5     1 ms    <1 ms    <1 ms  12.5.10.129

  6    10 ms    30 ms    30 ms  206.121.70.137

  7    13 ms    15 ms    14 ms  cr84.cl2oh.ip.att.net [12.123.150.114]

  8    17 ms    15 ms    15 ms  cr2.cl2oh.ip.att.net [12.123.151.134]

  9    16 ms    14 ms    16 ms  cr2.cgcil.ip.att.net [12.122.2.114]

 10    17 ms    15 ms    15 ms  cgcil403igs.ip.att.net [12.122.132.121]

 11    13 ms    13 ms    13 ms  0.ae10.br3.chi13.alter.net [204.255.168.165]

 12     *        *        *     Request timed out.

 13    31 ms    31 ms    31 ms  ae203-0.pitbpa-vfttp-305.verizon-gni.net [130.81

.168.39]

 14    34 ms    34 ms    35 ms  pool- XXX.XXX.XXX.XXX.pitbpa.fios.verizon.net [XXX.XXX.XXX.XXX]

 

Trace complete.

 

 

 

 

Tracing route to pool-XXX.XXX.XXX.XXX.pitbpa.fios.verizon.net [XXX.XXX.XXX.XXX]

over a maximum of 30 hops:

 

  1    18 ms     2 ms     3 ms  Wireless_Broadband_Router.home [192.168.1.1]

  2     8 ms    28 ms    31 ms  lo0-100.PITBPA-VFTTP-305.verizon-gni.net [71.112.147.1]

  3     *       21 ms    16 ms  pool-XXX.XXX.XXX.XXX.pitbpa.fios.verizon.net [XXX.XXX.XXX.XXX]

 

Trace complete.

1 REPLY 1
Contributor MTECH
Contributor
Posts: 1
Registered: ‎11-03-2019
Message 2 of 2
(141 Views)

Im seeing the same exact issue on (2) of my Verizon FIOS Business connections here in new york at 2 different locations! 

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