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Intermittent internet drop out

Intermittent internet drop out

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Contributor bobh1667
Contributor
Posts: 1
Registered: ‎05-01-2018
Message 1 of 2
(778 Views)

A few months back I opened a service ticket because my FIOS internet would drop out intermittently for 15-30 seconds at a time.  Verizon closed the ticket yet the problem persisted.

 

I then noticed that even when the internet was down, I still had VOIP service.  That pointed to a workstation problem.  I finally went to Event Viewer and sure enough, the event had been logged.

 

The problem was related to the Intel integrated ethernet power and wake-up options.  I've disabled them and haven't had a problem since.

 

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Copper Contributor cyraxote
Copper Contributor
Posts: 8
Registered: ‎03-15-2010
Message 2 of 2
(378 Views)

Could you be more specific about what the error log said and how specifically you disabled these things?

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