Intermittent loss of connection
jgo3000
Newbie

For the past week or so, I have noticed that the internet connection drops for a few seconds every 5-10 minutes.  It is difficult to notice unless playing a game that relies on the internet (you get significant lag for a few moments) or when coincidentally trying to start a video when it drops out.  Also have noticed it when listening to podcasts (the audio just stops for a few seconds, then it resumes)

Have had Fios for almost a year now and have not had any similar problems.  Have tried restarting the router etc. to no avail.  Any ideas?

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Re: Intermittent loss of connection
smith6612
Community Leader
Community Leader

Did you also give the ONT a reboot? Does your router get Internet from the ONT via Coaxial or over CAT5e/CAT6a Ethernet cabing?

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