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Internet Speed Options

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Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎07-27-2013

Internet Speed Options

Message 1 of 20
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What happended to the 100/100 and 150/150 Mbps Internet options for the SoCal area? In my area it now jumps from 75/75 to 300/300 Mbps without any middle ground.

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,893
Registered: ‎11-04-2008

Re: Internet Speed Options

Message 2 of 20
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What's the cost difference?


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Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎07-27-2013

Re: Internet Speed Options

Message 3 of 20
(3,152 Views)
$80
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Contributor
Contributor
Posts: 3
Registered: ‎10-24-2015

Re: Internet Speed Options

Message 4 of 20
(3,056 Views)

Same thing here in New Jersey.  I was on the site early last week and thinking about upgrading from 75/75 to the 100/100 plan for $5 dollars more per month or the 150/150 plan, which was only a $20 price increase per month.  Today there is no option for the 100/100 or 150/150 palns.  The plans jump from 75/75 to 300/300 for a incrase of $110 a month, yikes...

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Gold Contributor IV
Gold Contributor IV
Posts: 1,217
Registered: ‎12-14-2009

Re: Internet Speed Options

Message 5 of 20
(3,043 Views)

Whoa....same thing here on Long Island.

 

I too was toying with the idea of upgrading from 75/75 to 100/100.  In fact, I started a thread about that decision:

 

http://forums.verizon.com/t5/Fios-Internet/Upgrade-to-100-100-without-Quantum-router/td-p/804305

 

But after reading this thread I just checked and now I too can only jump to 300/300.

 

Thanks, Verizon,  for saving me from having to make that decision. Smiley Very Happy

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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 2,153
Registered: ‎11-10-2009

Re: Internet Speed Options

Message 6 of 20
(2,981 Views)

In in MA.  Still have upgrade choice to 100/100 here

 

100/100 +$15 per month

 

150/150 +$25

 

300/300 +$110

 

That 3rd one is quite a jump

 

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,893
Registered: ‎11-04-2008

Re: Internet Speed Options

Message 7 of 20
(2,905 Views)

I checked here in Md.

I only have the choice to go from 75 to 300.


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Copper Contributor
Copper Contributor
Posts: 9
Registered: ‎02-24-2009

Re: Internet Speed Options

Message 8 of 20
(2,784 Views)
Also in MD, goes from 75 to 300. $120 difference. Contacted customer service and they said that was it for current options. One told me to check back in a month. Seems odd to remove 100 and 150 service, hopefully it'll come back later.
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Gold Contributor IV
Gold Contributor IV
Posts: 1,217
Registered: ‎12-14-2009

Re: Internet Speed Options

Message 9 of 20
(2,749 Views)

I'm just guessing, of course, but I wonder if the reason the 100 and 150 mb/s plans have disappeared is because of the cost Verizon incurs when they have to update a customer's ONT and router?

 

We'll never know for sure, but that could be the reason for the business decision that's been made.

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Administrator Administrator
Administrator
Posts: 1,218
Registered: ‎12-09-2014

Re: Internet Speed Options

Message 10 of 20
(2,238 Views)

We apologize for any inconvenience. Our team is checking into this. I will let you know once they respond.

 

Thank you.

 

Nilsa



Nilsa
Community Manager

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