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Internet connection can’t get help

Internet connection can’t get help

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Contributor Tommytl
Contributor
Posts: 1
Registered: ‎07-18-2019
Message 1 of 3
(289 Views)

I’m having internet connection issues. Need to talk to someone, maybe schedule a technician. Been on hold for over an hour, tried to chat, tried to tweet, can’t get any help. Help!

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Gold Contributor VII
Gold Contributor VII
Posts: 4,833
Registered: ‎10-18-2016
Message 2 of 3
(280 Views)

@Tommytl wrote:

I’m having internet connection issues. Need to talk to someone, maybe schedule a technician. Been on hold for over an hour, tried to chat, tried to tweet, can’t get any help. Help!


@verizonsupport on twitter.

if you have a cell phone you can tweet them from there if your internet is down.

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Nickel Contributor
Nickel Contributor
Posts: 45
Registered: ‎11-06-2010
Message 3 of 3
(244 Views)

Also, for things like this, I've found their FB message can be helpful and replies very quickly.

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