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Internet connection issues when TV is on?

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meanevo
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Contributor
Posts: 1
Registered: ‎10-06-2013

Internet connection issues when TV is on?

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Hi. This is going to sound weird, but I cannot get my computer to connect to the internet when the main TV is on in the living room.  Once that is shut off, the computer connects right away.  What is going on here? Other devices in the house, including two other laptops, a tablet, and all phones still connect no problem.  And the TV is a relatively new 60 smart TV.  Can anyone shed some light as to what is going on?

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PJL
Gold Contributor V
Gold Contributor V
Posts: 2,069
Registered: ‎08-07-2008

Re: Internet connection issues when TV is on?

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@meanevo wrote:

Hi. This is going to sound weird, but I cannot get my computer to connect to the internet when the main TV is on in the living room.  Once that is shut off, the computer connects right away.  What is going on here? Other devices in the house, including two other laptops, a tablet, and all phones still connect no problem.  And the TV is a relatively new 60 smart TV.  Can anyone shed some light as to what is going on?


It sounds like your TV and computer are trying to use the same IP address.  You might check your router to see what it shows.

JOSEm441
Silver Contributor V
Silver Contributor V
Posts: 631
Registered: ‎12-17-2009

Re: Internet connection issues when TV is on?

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With the TV connected to the internet, On the computer in question  - accessories - right click command prompt - run as admin - YES if prompted - in the black box type ipconfig /release 

then type ipconfig /renew  close the box then test,

If a forum member gives an answer you like, please give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem. Thanks !!!
http://forums.verizon.com/t5/Verizon-net-Email/Fix-for-Missing-Inbox-sent-folders-etc-with-Internet-Explorer-11/m-p/647399
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