Internet light remains amber
mhawkins102
Enthusiast - Level 1

I have been using FIOS for months now by directly connecting my computer to the wall.  I have no decided to try the MI424WR router so I can go wireless.  The internet light remains amber once the router is connected to the system.  Any thoughts on how I can get this working?  I have tried several hard resets on the router and still the same issue.

thanks

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Re: Internet light remains amber
Telcoguru
Master - Level 1

You need to call Verizon and have them release your IP. You are MAC bound to the PC that is why the router won't connect.

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Re: Internet light remains amber
dslr595148
Community Leader
Community Leader
Or maybe you can spoof/clone the WAN MAC Address of your router. I do not have FIOS or MI424WR router, so I have no idea of how to do this - at this time. Most likely in the Advanced area...
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Re: Internet light remains amber
VZ_KG
Enthusiast - Level 3

You can also try Vz In Home Agent (verizon.com/connect)

Once installed, start the tool, go to Internet --> Network and Wireless Setup --> Setup my Replacement Router. It should fix amber light issue in your router.

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