Accessibility Resource Center Skip to main content
Get gifts fast with In-Store & Curbside Pickup or same-day delivery.

Internet receiving random disconnects

Posts: 1
Registered: ‎03-13-2019

Internet receiving random disconnects

Message 1 of 1

Hello there. I am here to share a problem that I have been having since October. Apparently my internet disconnects for a few seconds at random times throughout the whole day. It’s really annoying because I am indeed a gamer. Every piece of equipment was swapped out: Router, ONT Box, WAN Cable, *Switched connection from ethernet to COAX*. They even went as far to changing the cables outside towards the wooden pole. It’s very hard for technicians to diagnose this problem because it happens at random times. I have not changed anything in the router settings. I am dealing with a weird unusual problem. Did anyone have this problem yet?

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.

Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.