A couple of months ago verizon fios was installed over an already existing time warner cable internet so i guess the technican just skipped over it but now i want to order the starz movie package and i dont have a user name or an account with fios is there any way to install the ISP with having to set up an appointment with customer service is there like some free download I can get by loging on to the website?
06-16-2009 02:23 PM - edited 06-16-2009 02:24 PM
So you have FiOS for telephone and video, but TWC for internet?
If there's a good coax leg between the ONT and your router (which was provided and installed during TV install - so this should be true), you can get a CO connect order to "turn on" the FiOS internet - no tech home visit required.
Then you would just have to connect your devices to the FiOS router instead of the router on your TWC connection.
06-16-2009 04:21 PM - edited 06-16-2009 04:22 PM