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Internet stops working for 10sec-2min intervals multiple times an hour. HELP!

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Copper Contributor
Copper Contributor
Posts: 7
Registered: ‎11-14-2013

Re: Internet stops working for 10sec-2min intervals multiple times an hour. HELP!

Message 11 of 15
(809 Views)

I am "happy" to say that my internet has run uninterruptedly for the last 2 hours or so.

 

Let me know if you guys are experiencing an improvement or not.

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Contributor
Contributor
Posts: 3
Registered: ‎11-14-2013

Re: Internet stops working for 10sec-2min intervals multiple times an hour. HELP!

Message 12 of 15
(787 Views)

Connection has been stable all morning so looks like they may have fixed it without replacing anyone's router (surprise surprise).  

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Copper Contributor
Copper Contributor
Posts: 7
Registered: ‎11-14-2013

Re: Internet stops working for 10sec-2min intervals multiple times an hour. HELP!

Message 13 of 15
(767 Views)

My connection was stable all morning long too, but then I started experiencing the same problem about half an hour ago.

 

This is so frustrating. 

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Contributor
Contributor
Posts: 1
Registered: ‎11-16-2013

Re: Internet stops working for 10sec-2min intervals multiple times an hour. HELP!

Message 14 of 15
(725 Views)

Did you every get an answer or did you just change out the box.   I am having the same problem..

 

Thanks,

Roger

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Copper Contributor
Copper Contributor
Posts: 7
Registered: ‎11-14-2013

Re: Internet stops working for 10sec-2min intervals multiple times an hour. HELP!

Message 15 of 15
(713 Views)

I haven't experienced the problem today or last night.  I did get a placement router but I am sure it will make no difference.

 

I am already looking at alternatives. Maybe Earthlink. Fios support is utterly incompetent  and they don't even listen to the your descrption of the problem before they suggest some lame "solution".

 

Notice how no agent has weighed in on this topic. 

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