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Internet upgrade at no charge, but was charged

Posts: 1
Registered: ‎06-27-2018

Internet upgrade at no charge, but was charged

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I recently received an email saying that verizon is upgrading my internet speed to 100/100 for being a loyal customer. They say in the email that this is no extra charge. I received my bill for the month and it was $15 extra. Anyone else have this happen to them?

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