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I have had 2 verizon techs come to my house and tell me the Neptune pop has been hacked. Every night for the last 6 weeks the gateway would go up and down. If this cannot be resolved because it is too expensive I will cancell my service and go woth optimum and i will NOT pay the internet part of my bill. If anyone from verizon sees this and has an answer please respond.
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????Are you sure they were from Verizon. Doesn't sound like the way they operate.
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yes they were from verizon and in a verizon truck.
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Are you talking about Neptune NJ?? if so see http://forums.verizon.com/t5/FiOS-Internet/Slow-FIOS-download-speeds-in-Northern-NJ/td-p/277941
And this is a PEER TO PEER forum VERIZON does not usually repond to anything here, as only Verizon Moderators work these boards.