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Internet

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Contributor
Contributor
Posts: 9
Registered: ‎03-21-2013

Internet

Message 1 of 4
(1,100 Views)

I have had 2 verizon techs come to my house and tell me the Neptune pop has been hacked. Every night for the last 6 weeks the gateway would go up and down. If this cannot be resolved because it is too expensive I will cancell my service and go woth optimum and i will NOT pay the internet part of my bill. If anyone from verizon sees this and has an answer please respond.

3 REPLIES 3
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Internet

Message 2 of 4
(1,085 Views)

????Are you sure they were from Verizon.  Doesn't sound like the way they operate.

Contributor
Contributor
Posts: 9
Registered: ‎03-21-2013

Re: Internet

Message 3 of 4
(1,071 Views)

yes they were from verizon and in a verizon truck.

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Internet

Message 4 of 4
(1,014 Views)

Are you talking about Neptune NJ??  if so see http://forums.verizon.com/t5/FiOS-Internet/Slow-FIOS-download-speeds-in-Northern-NJ/td-p/277941

 

And this is a PEER TO PEER forum VERIZON does not usually repond to anything here, as only Verizon Moderators work these boards.

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