Just adding a "me too". Switched to Verizon FIOS from Optimum Online five days ago. Never noticed a problem with OO, FIOS the problem seems to be with every other video.
I reconnected the Optimum connection (haven't cancelled the service or returned the equipment yet). I find five videos that regularly have problems on FIOS, my general feeling is that "less watched" videos could be problematic, then watch them with my laptop connected to Optimum. No problems, buffering what I consider normal. Back to FIOS, problems reoccur.
Not all videos, not all the time. Other than youtube I have no problems with the service (15/5 I think). Myself and my sons all noticed the difference. Google "FIOS youtube buffering" and you will see many threads such as this, no solutions that I can see.
Between this and a DVR that resets 2-3 times a day (no problems with the Cablevision box that had been in it's place), and my reluctance to deal with what i know from experience will be poor Verizon customer service, I may just switch back.
Having just gotten FIOS five days ago, and still have an active Optimum Online connection, personally I see this as a FIOS problem. Never noticed the problem with OO, myself and two sons independently noticed a problem with FIOS. I find a group of videos that don't play well with FIOS, switch to OO they buffer fine. Back to FIOS, buffering stalls, video freezes etc.. Watch the same videos at work, no problems.
Just my observations.
I have to agree with BobMc. I have a FIOS connection and a Comcast connection. On the comcast connection I can buffer 1080 HD youtube videos quickly and with no issues.
Go to my FIOS connection and I can barely pull down a 480p stream. It's been happening for months. Especially during peak hours, I get multiple timeouts and massive packet loss on my FIOS connection.
YouTube performance has worsened in the past week and there is intermittent buffering even at 240p and i am on the 75/35 tier. Refreshing the page doesn't even work sometimes . Even my download speeds and my general web browsing seems a bit slower and a bit laggy lately. i always run Speedtest around 8 PM and for the past 2 weeks i am getting connected to a test server in Wichita Kansas and I am in Brooklyn NY. After releasing and renewing my DHCP lease several times, sometimes i get connected to a local verizon DNS server and local test servers on Speedtest.net and sometimes not. For the money i am paying for this service each month, i should not have to be messing around with DHCP leases every time i connect to the internet to get useable perfromance. I am strongly considering cancelling FiOS.
Hey guys. I too have recently been experiencing ON/OFF issues with the internet for some reason. My YouTube graph also shows a significant decline. I'm not sure why but it seems that Verizon itself may be having network problems if so many people are experiencing the same issue at the same time. I would like to hope that they have already realized this and are working on it as we speak.
This needs to be fixed ASAP!
02-19-2013 03:39 PM
I have the same problem. Youtube is terribly slow SLOW SLOW at home on Fios. It is fine anywhere else, including my ipad on LTE from AT&T at the same time. So it's not youtube, it's fios. Yet, other sites (i.e. Netflix) are fine. So Verizon is doing something funny with youtube. Are Verizon and Google fighting over something? I can't track of which corporation wants to screw with which other corporation anymore.
I'm also having Buffering issues with Youtube and other sites like Netflix. Turning on the Bitrate monitor on the Youtube player shows my Bitrate dropping randomly. Youtube's and Netflix's auto-adapting video quality always puts me below 480p quality which shouldn't happen on a 15/5 plan. Any idea's?
I created a new thread to bring attention to this issue. It's been horribly slow the past two weeks, only youtube, nothing else.
I've read some people say to update DNS servers, I was hoping someone would point me in the right direction with instructions. Is this done on the router or on each individual computer?
I posted this a little while ago in the DSL forum after someone else mentioned youtube issues also.
"I switched from cable to Fios 50/25 recently. I never had a problem with loading youtube videos with cable, but as soon as I switched it has been hard for me to even get videos at the lowest quality. I thought maybe it was just coincidence and the youtube servers became slow at the same time I switched, BUT if I have my mobile phone connected through my Fios wifi I can't get the videos to play very well, but the second I turn off wifi and the 4G kicks in the video plays fine."
I noticed there are some other people from my area, Virginia Beach, VA with the same problem. I just ran next door to my neighbors house with Cox Cable and the same videos I tried playing at my house are working with no problems.