Terrible youtube connection

[#1]

google-gw.customer.alter.net

This is a Google Peering point, that they set up with Verizon and paid for.   So they called verizon, said they need access to the network, this is how much bandwidth they will need, and verizon set it up according to googles requirement.   IOW they are Verizon Customers too. 

If google is getting hammered, or experiencing difficulty on their network, you will see it represented in higher ping times, and latency and jitter.  They need to increase their bandwidth.  

Google is acting just like you in this scenario.  They are calling up verizon as a customer and saying sign me up for xyz.  Verizon sets it up.   

Now if you start downloading and pushing more traffic than your network can handle with the price plan you purchased, what do you do?  you call and ask for more, or you make adjustments to your network to compensate.   Same thing here. 

 Also, here is a permalink to a similar discussion that outlines what you are seeing in more detail. 

[#2]

---

@etcher wrote:

My connection is always at the same bottleneck as yours - google-gw.customer.alter.net

Tracing route to youtube.com [74.125.228.101]

over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 24 ms 8 ms 6 ms L100.NRFLVA-VFTTP-17.verizon-gni.net [173.71.146
.1]
3 10 ms 6 ms 11 ms G0-2-5-1.NRFLVA-LCR-22.verizon-gni.net [130.81.1
29.204]
4 18 ms 19 ms 20 ms xe-0-1-4-0.PHIL-BB-RTR2.verizon-gni.net [130.81.
209.52]
5 24 ms 27 ms 26 ms 0.xe-4-1-3.XL4.IAD8.ALTER.NET [152.63.3.249]
6 26 ms 26 ms 25 ms TenGigE0-7-2-0.GW7.IAD8.ALTER.NET [152.63.37.94]

7 * * 108 ms google-gw.customer.alter.net [152.179.50.106]
8 24 ms 26 ms 27 ms 216.239.46.250
9 25 ms 27 ms 29 ms 72.14.238.253
10 23 ms 26 ms 26 ms iad23s08-in-f5.1e100.net [74.125.228.101]

Trace complete.

C:\Documents and Settings\John>

I performed a whois and Verizon Business owns the alter.net domain. The ip address 152.179.50.106 is owned by ANS Communications which is owned by Verizon as well.

Why does verizon own a domain with google included in the domain name? Are they filtering all google/youtube traffic through it?

---

I think it must depend on where you are located. Here is a trace I just did:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>tracert youtube.com

Tracing route to youtube.com [74.125.225.227]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     4 ms     4 ms     4 ms  10.33.34.55
  3     5 ms     4 ms     4 ms  G0-5-0-5.DLLSTX-LCR-21.verizon-gni.net [130.81.58.28]
  4    57 ms     4 ms     4 ms  so-5-0-0-0.DFW9-BB-RTR1.verizon-gni.net [130.81.199.34]
  5     7 ms     6 ms     7 ms  0.xe-4-1-0.XL4.DFW7.ALTER.NET [152.63.5.145]
  6     9 ms     9 ms     9 ms  TenGigE0-5-0-0.GW4.DFW13.ALTER.NET [152.63.97.197]
  7     6 ms     6 ms     7 ms  google-gw.customer.alter.net [152.179.51.26]
  8     7 ms     7 ms     6 ms  72.14.233.77
  9     6 ms     6 ms     7 ms  209.85.240.77
 10     6 ms     6 ms     7 ms  dfw06s26-in-f3.1e100.net [74.125.225.227]

Trace complete.

My trace looks just  fine to me. And I do not see any particular problem viewing YouTube.

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9.1
Keller, TX 76248

[#3]

they are hitting different youtube servers on each trace,  maybe they can try using open dns?   I think I remember you mentioning,. that you use that yourself.  

OpenDNS Community > Forums > Actiontec MI424WR with Verizon FiOS

  Entering DNS settings in the Actiontec MI424WR router to ... - Verizon

 

IP address:

208.67.222.222

208.67.220.220 

[#4]

---

@Hubrisnxs wrote:

they are hitting different youtube servers on each trace,  maybe they can try using open dns?   I think I remember you mentioning,. that you use that yourself.  

OpenDNS Community > Forums > Actiontec MI424WR with Verizon FiOS

  Entering DNS settings in the Actiontec MI424WR router to ... - Verizon

 

IP address:

208.67.222.222

208.67.220.220 

---

Yes I do use OpenDNS, maybe that will make a difference.

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9.1
Keller, TX 76248

[#5]

Verizon needs to fix this I can't even watch without buffering a  360P video!!!! Verizon is starting to fail it been long since I had problem with streaming video on youtube and some other sites. I have the 25/25 plan.

[#6]

Same here tonight.  Can't even watch 360p youtube without buffering for at least 10 min

[#7]

Thanks Hubrisnxs that makes sense. I understand a little more about it now. I will also look into the OpenDNS. Someone else told me to use pingpath at the command prompt instead of ping or tracert. Is there any validity in this? Here are the results, by the way, that result in 100% packet loss at a Google IP address.

Tracing route to youtube.com [74.125.228.46]
over a maximum of 30 hops:
0 office.home [192.168.1.2]
1 Wireless_Broadband_Router.home [192.168.1.1]
2 L100.NRFLVA-VFTTP-17.verizon-gni.net [173.71.146.1]
3 G0-3-3-4.NRFLVA-LCR-21.verizon-gni.net [130.81.183.193]
4 xe-19-0-6-0.RES-BB-RTR1.verizon-gni.net [130.81.209.44]
5 0.xe-5-1-2.XL3.IAD8.ALTER.NET [152.63.7.241]
6 TenGigE0-6-1-0.GW7.IAD8.ALTER.NET [152.63.32.194]
7 google-gw.customer.alter.net [152.179.50.62]
8 216.239.46.250
9 72.14.238.175
10 iad23s06-in-f14.1e100.net [74.125.228.46]

Computing statistics for 250 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 office.home [192.168.1.2]

0/ 100 = 0% |
1 5ms 0/ 100 = 0% 0/ 100 = 0% Wireless_Broadband_Router.home [19
2.168.1.1]
0/ 100 = 0% |
2 9ms 0/ 100 = 0% 0/ 100 = 0% L100.NRFLVA-VFTTP-17.verizon-gni.net [173.71.146.1]
0/ 100 = 0% |
3 10ms 0/ 100 = 0% 0/ 100 = 0% G0-3-3-4.NRFLVA-LCR-21.verizon-gni.net [130.81.183.193]
0/ 100 = 0% |
4 35ms 0/ 100 = 0% 0/ 100 = 0% xe-19-0-6-0.RES-BB-RTR1.verizon-gni.net [130.81.209.44]
0/ 100 = 0% |
5 27ms 0/ 100 = 0% 0/ 100 = 0% 0.xe-5-1-2.XL3.IAD8.ALTER.NET [152.63.7.241]
0/ 100 = 0% |
6 30ms 0/ 100 = 0% 0/ 100 = 0% TenGigE0-6-1-0.GW7.IAD8.ALTER.NET[152.63.32.194]
0/ 100 = 0% |
7 27ms 0/ 100 = 0% 0/ 100 = 0% google-gw.customer.alter.net [152.179.50.62]
0/ 100 = 0% |
8 26ms 0/ 100 = 0% 0/ 100 = 0% 216.239.46.250

0/ 100 = 0% |
9 --- 100/ 100 =100% 100/ 100 =100% 72.14.238.175
0/ 100 = 0% |
10 23ms 0/ 100 = 0% 0/ 100 = 0% iad23s06-in-f14.1e100.net [74.125.228.46]

[#8]

Don't worry about the Time out to the Google IP, because if it was truly timing out, you wouldn't get to the page at all.   It would not be slow, it would be dead.

[#9]

I find it strange tat thousnads of people are complaining of very poor download/streaming from YouTube through Verizon, yet Verizon has yet to speak of a solution or reason. I have a brand new PC with gaming video cards and as much ram as I can cram into it, wired connections with 55mbps service and cannot get through a 5 minute video without buffering issues. I think Verizon is somehow limiting bandwith associated with YouTube to promote FIOS TV perhaps?

[#10]

For me the youtube videos just stop and most of the time they just don't recover at all! The same youtube link from mobile fine works just fine without the buffering! The pbskids.org videos for kids takes alomist twice the time to play them with buffering! I hope Verizon fixes the problem!