12-31-2020 02:35 PM
just moved into a new house. FIOS cannot come and "install" FIOS until mid-January.
the home already has an ONT box but, for whatever reason, there's only a coax cable running up from it.
i hooked the coax cable up to my old Verizon router and i can now see my wireless connection however i have "no internet".
someone told me this is due to the fact that the service im paying for is 200mbs min and coax cable does not work with these plans, only ethernet.
12-31-2020 02:48 PM
That's right. For subscription speed over 100Mbps, ethernet connection between the ONT and the router is required. Is there reason that you cannot use an ethernet wire to connect the router to the ONT?
01-01-2021 07:38 AM
You should be able to contact support by phone and request provisioning of the ONT for ethernet. They can do it in a few minutes with you on the phone. Then just connect the ONT to a router wan port with an ethernet cable. The router can be your own router or a Verizon provided one.
01-01-2021 10:24 AM
There are several issues:
Note that if you an ONT upgrade is needed, Verizon will try to install the GPON unit inside. Whether that can be done depends on the particulars of your home. If you can get it install inside, I highly recommend it.