Issue Logging Into Router - Resetting Not Helping

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Contributor
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Posts: 2
Registered: ‎08-14-2014

Issue Logging Into Router - Resetting Not Helping

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Hello, I recently tried logging into my Verizon Actiontec MI424WR router and used the standard username and password supplied by the Verizon website, admin and the serial number. That didn't work so I tried admin and password. Also didn't work. I tried varying alterations involving adding 1 to the end, lowercase and uppercase, etc till I got locked out. So I reset my router and tried again with the default password and username. Still couldn't log in. I tried again until once again I was logged out. I ended up resetting my router three times and each time nothing changed, I couldn't log in with the default password and username. Can anyone help me to understand what I'm doing wrong and how to log into my router?

 

I always used the username admin, some of the variations of password I've used include:

password

password1

password*

PASSWORD

My serial number in caps lock.

My serial number in lowercase

 

Thank you in advance anyone who can help me with this problem.

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Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Issue Logging Into Router - Resetting Not Helping

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Hi, which exact router do you have?

 

The one with the red band and dual antenna's doesn't use those default passwords, they actually come shipped with a password and it's labeled as passord on the sticker.

 

the older units with a single antenna, use the Serial number of the router, found under the UPC bar code, and those are case sensitive.

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Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Issue Logging Into Router - Resetting Not Helping

Message 2 of 4
(965 Views)

Hi, which exact router do you have?

 

The one with the red band and dual antenna's doesn't use those default passwords, they actually come shipped with a password and it's labeled as passord on the sticker.

 

the older units with a single antenna, use the Serial number of the router, found under the UPC bar code, and those are case sensitive.

View solution in original post

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Contributor
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Posts: 2
Registered: ‎08-14-2014

Re: Issue Logging Into Router - Resetting Not Helping

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That was it! Thank you so much!

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Contributor
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Posts: 2
Registered: ‎09-29-2014

Re: Issue Logging Into Router - Resetting Not Helping

Message 4 of 4
(772 Views)

Thank you for your advise!  I was going crazy following the 'directions' on the Verizon website. Kind of embarrassing that I didn't check the actual router.  Much appreciated.

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